General terms and conditions

General Terms and Conditions online shop lay down the conditions of purchase and sale of goods , carried out by the company Milposec commercial services,. General Terms and Conditions Online Stores Milposecso prepared in accordance with the Consumer Protection Act , the Act on Electronic Commerce and the International Code for e-commerce . Online store Milposec is an information system designed for the presentation and sale of products to users . User is a person who uses our system , so the customer online Milposec .

Provider and the mutual obligations of purchasing through trade Milposec governed by these Terms and Conditions .
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- Confidentiality of data and their safety and accessibility

Provider needs to properly fulfill orders for some personal information of the user. Provider ensures that all information kept confidential and will not be forwarded to third parties.

Provider uses the appropriate technological and organizational means to protect the transmission and storage of personal data and orders. Provider has partnered with online payment system Paypal within which the user can make payments with their debit cards, where card data is not necessary to provide the service .

The user is solely responsible for accessing your system and will also take care to protect their user data and passwords . The user responsible for the accuracy and truthfulness of all transmitted data as well as provider liable for damages resulting from incorrect or false information.

The provider undertakes to provide the user always provide the following information: the identity of the company , contact addresses , the essential characteristics of goods or services , availability of products , delivery of the product or service execution , all prices clearly and unambiguously defined , method of payment and delivery time tender , period in which it is possible to withdraw from the contract and the conditions for withdrawal and the procedure is explained in the complaint, including any information on the contact person or department to contact with users.
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- The validity of the contract , a contract electronically and custody of documents

The user confirms your order to accept the provider's conditions of sale. Prices are valid at the time of receipt of the order are binding for the bidder to the final execution of the transaction , ie dispatch. Prices of items per invoice , which the user receives the award also apply irrespective of the delivery period that applies to each item ordered .

If due to force majeure or significant changes in the upstream market in which the provider has no influence , can not guarantee the delivery of the goods , or if the same reasons can not guarantee the supply of goods under the agreed terms , the provider can withdraw from the contract . The informed via e-mail or . phone , while return any payments received up to that time in their entire height .

After the user receives an award on your e-mail address ( define by the award of the contract) or purchase agreement . order confirmation with all the necessary information about the client and the ordered product . This document serves as a contract in electronic form and is the basis for billing . Account in printed form attached to the shipment. Order confirmation in electronic form shall be kept in an electronic format provider and the user is always available on demand , at his request , which must be in writing or by e -mail to info@milposec.com .
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- Availability and delivery times

Shipment of all goods is in stock, the provider provides one to three working days from the date received order .

The bidder shall at all times strive to have in stock in their warehouse maximize the quantity of products , their great diversity ( colors , styles , sizes , and content sets ) is too large to be had at any time in stock right all products. For goods which at the time of receipt of the order is not in stock, the bidder by e-mail forwarded as the expected date of delivery or the user's call and agreed on the best solution.

If the user between standard products and / or kits can not find the product / package according to your preferences , you can write to info@milposec.com and together with the provider will try to find the best option for the user.
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- Return a product

The bidder is responsible for the quality of goods. If a user received a product that does not meet his expectations , it will be replaced with another provider or user return the purchase price . User must recovery product provider to notify within 14 days of receipt of the shipment , with no need to specify any details . Notify the user of withdrawal by e-mail info@milposec.com or any of the telephone numbers listed in the contact the provider. The user must return the product within 30 days from the previously sent notification. The return of goods received by the customer within which to withdraw from the contract ( 14 days from the receipt of shipment ) is considered to be a notice of withdrawal .

 

Upon receipt of the notice or . the returned product will be contacted by the user and the provider will agree on the most appropriate method of refunding the purchase price. Service Provider shall return the entire purchase price including costs incurred to ship. The cost of returning the goods were charged to the user . For the fastest possible return of the purchase price the time of notification to return the product provider shall also notify your bank account number to which the payment is made .
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- complaint

If a user receives a package is damaged during shipment , immediately advertises delivery service and notify the provider in the e-mail address info@milposec.com .

If the user receives the wrong product, or product failure , a provider of product replaced or returned the money in accordance with the provisions of the previous chapter " Product Return " . Provider to cover the cost of return shipping .
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- Information on pages

We reserve the right to substantive and other changes to the general conditions as well as conditions online store. Substantive errors are possible.
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- Prices and VAT

Prices marked the article online are listed in Euros . VAT is not charged because the provider is not liable to pay VAT. We reserve the right to change prices , while respecting the provisions set out in the previous section " The validity of the contract ... " .

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- Complaints and disputes

Provider respects the existing consumer protection legislation . Complaints users can send e-mail info@milposec.com or classic -mail to:

The tenderer shall within five working days to confirm that a complaint has been received , communicated to the user or . customer how long it will be discussed , and constantly informed about the procedure. The landlord will try their best to resolve any disputes amicably.
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